FAQs

Yes, visit a showroom near you in Chicago, Illinois  and Scottsdale, Arizona.

See all our store hours here, or give us a call at 877.472.2500 between 9AM and 5PM CST Monday through Friday, and 8AM to 2PM Saturdays.

Studio41 is a Home Design showroom founded in 1999 in Chicago. Built to be a resource for homeowner and tradespeople’s remodeling needs, we offer top quality products at a wide variety of price points. The advantage of working with Studio41 is our qualified product experts and product technicians. Our goal is your success!

You can work with your designer to pick products, or visit a showroom and choose them yourself! Our product experts can help guide to you compatible systems that are perfect for your taste and budget.

We always want your visit to be as productive as possible, and we do recommend making an appointment especially when starting your project. We can often accommodate walk-ins but there may be a small delay before one of our experts is ready to help you.

Yes! Book a virtual appointment, message us, or give us a call.

However you want! Shop our catalog online, visit a showroom, call us, make a virtual appointment. Whatever your preference, you’ll always get the best prices and best service.

We offer great prices online, but if you’d like to explore a custom quote for your project give us a call or contact us online and our experts will be happy to help. 

Yes, if you find a lower price, let us know and we will match or beat it.

We do offer returns on stock products! Read our full return policy, including exceptions here. 

Yes! Reach out to your sales associate directly or contact our customer service team here.

See your trade discount online at s41tradeconnect.com if you have an account, or sign up today!

Yes! Bundle your fixtures, cabinets, tile, and/or windows with Studio41 and get additional discounts. Plus, enjoy savings on deliveries and Studio41’s world-class customer service.

In-home Kitchen and Bath consultations are only available on a case by case basis. This service may only be available for established customers.

In-home consultations are always available for windows and doors.

There is an in-home consultation fee if one of our kitchen/bath designers goes to the jobsite. This fee is non- refundable and is applied towards your purchase. Our designer will take measurements for design purposes but final measurements must be provided by the installer.

Your free Kitchen & Bath showroom consultation includes product design selection help and technical advice on product compatibility. Some cabinetry design services may require a retainer on your order.

Yes, talk to your showroom expert for our recommendations for a licensed contractor.

Our FREE Design Consultation includes: 

• 1 hour in-showroom consultation to review your project vision, budget, and timeline. 
• Learn about our cabinet offerings and product selections. 
• Receive a non-itemized quote based on initial measurements and selections. 

Some projects may require a retainer. This retainer is based on the size of your job, it is non-refundable and will be applied towards your purchase. Your retainer and/or design fee include:

• Detailed layouts, drawings, and project documents.
• Revisions are included in the cost of the retainer; up to 3 revisions are included in the design process.
• In-home consultations are occasionally necessary or desired and will be included in the cost of your retainer if requested. 

Yes! We can make cabinetry to fit most spaces and projects. Consult with one of our designers to see how we can help you.

Yes! We offer discounts when you purchase your plumbing, tile, and cabinets with Studio41.

Talk to your salesperson about your needs and save.

Yes! We will match or beat pricing from a competitor for the same or similar products, service and terms. Product prices can vary widely depending on selected finish/color and available options. The scope of work will determine the comparison of prices for installed product like windows and doors. Terms primarily cover the payment method and schedule for payment and manufacturer product warranties.

We offer financing options to give you a choice of what payment terms work best for you.

• 3 months – No Interest, No Payments
• 18 months – Deferred Interest with Minimum Monthly Payments
• 12 Months – Zero Interest with NO Monthly Payments – Same as Cash
• 120 months – 6.99% Interest

Your sales professional will provide you with more details and help you through the easy application process.

Yes! All windows and doors come with installation unless you purchase direct through our ClimateGuard factory.

It is our goal to properly and safely install your windows so that you can enjoy them for years to come. If your home was built in or before 1978, it is possible that lead-based paint was used in the home. Our installers are Lead-safe certified renovators that have been trained to properly and safely work with lead-based paint. 

If your home requires Lead-safe work, your sales representative will give you an EPA Lead Pamphlet so you can learn about lead and the Lead-safe renovation program. This information will help you to be prepared for what to expect when the installers are ready to replace your windows. Click on this link to learn more about the EPA Lead Renovation, Repair and Painting program.

Yes, in addition to the manufacturer warranty that comes with your window, Studio41 offers an additional 5-Year labor warranty.

Countertops are ordered after sinks are received to ensure a proper fit. The exception is if your sink is purchased through Studio41 as well.

At your initial consultation, your countertop expert will review budget, style, and measurements to price your new countertops. Studio41’s expert will then review paperwork, process the order and send a PO to our fabricator.

Then, a measure tech will visit your job site to make more detailed measurements for fabrication. After the measure, we will then fabricate your top and then schedule installation. A certified installer from the fabricator team will then install your new countertop! Some finishing work from your General Contractor may be required.

Yes, we can schedule a measure technician to measure your space. If this is done before placing an order, a $150 nonrefundable trip fee is required.

Yes, your countertops will be installed by the fabricator 7-10 business days after the measure as long as no changes have been made.

Tear out & haul away of existing countertops are an optional purchase. It is not included in the job unless specified as included. If you require tear out, please inform us prior to scheduling the measure. We will need to know if we are removing a laminate countertop, quartz or natural stone. On tear out/installation day, please clear existing tops and disconnect plumbing. Please note that this may create dust in your home.

All materials for the project should be purchased at the same time. Tile is the basis of your space and it should be picked out first so you can make sure everything else matches cohesively. You always want to start with picking out and installing floor/wall tile first. Then you can move on to trim plumbing, trim electrical and lighting, then faucets, hardware, and larger items like shower doors and shower heads, toilets, vanities, sinks, etc.

The majority of our tile is priced by the box, with the exception of mosaic tiles and trim pieces, which are priced by the piece. You’ll need to know the exact square footage of your space in order to know how much tile you will need to purchase. You will also need to factor in waste caused by cutting tiles to fit the space and installation patterns.

Locally stocked tile from our vendors can typically be available for the same day or next day pick up. Special order tile usually takes 10-14 business days before it can be shipped or picked up. If an item is backordered, we will let you know as soon as possible so you have the option to wait for the material or make a new selection.

This depends on a couple of factors like your level of experience, the shape of your space, and the type of tile you are using. You should purchase 10-15% more tile for cuts, waist and in case you need to replace tiles in the future. It’s easy to lay tile, but it’s difficult to do it well. If you’re striving for perfection, or if your space has challenging crevices and hard to reach areas, then it may be easier to work with a contractor. Certain tiles, like porcelain, vinyl or wood are fairly easy to install yourself. Other tiles like natural stone and glass can be more challenging to cut and may require a bit more experience or a contractor to install them. If you’re curious about your specific tile, please ask a team member.

Much of your decision comes down to the color, style, and look that you are going for. However, aesthetics aren’t the only factor you should take into account. There are certain kinds of tile that work better in some spaces than others. Tile is categorized by hardness and foot traffic durability, otherwise known as a PEI rating. This rating ranges from 1 to 5, with 1 receiving no foot traffic (like wall tile), and 5 receiving heavy foot traffic where you’ll need more durable tile. You also want to take into account slip resistance and water absorption rates of your tile, especially when picking options for bathrooms and outdoor spaces.

KITCHENS – Kitchens see high foot traffic, so they require more durable floor tile with a higher PEI rating. PEI ratings indicate the endurance and hardness of any enamel-coated porcelain or ceramic tile, depending on the foot traffic in a living area, Popular kitchen floor tile options are ceramic, porcelain, natural stone, vinyl, and wood. Another popular location for tile in a kitchen is the backsplash. Using decorative or colorful tiles here can really make your space pop. Commonly used tile for backsplashes include porcelain, ceramic, natural stone, glass, and metal.

BATHROOMS – Bathrooms see less foot traffic than kitchens, so you can choose floor tile with a lower PEI rating. For shower and floor tile, you’ll want to choose a more slip resistant option, like a matte finish instead of polished. Since full baths (bathrooms with a shower or tub) are high moisture spaces, you’ll need to choose tile with low absorption rates. Commonly used tile types for bathrooms are porcelain, ceramic, glass, natural stone, vinyl flooring, and wood.

OUTDOOR – Since outdoor tiles are constantly exposed to the elements, you’ll need to choose durable, non-porous, slip-resistant options for your deck or patio. Outdoor porcelain tiles are great durable options that will not absorb water or crack in extreme weather. Natural stone tiles are also a stylish and durable outdoor option. Remember, if you use polished stone it will be more slippery when wet, whereas unpolished natural stone tiles are more slip resistant. Outdoor pavers or Quarry tiles are also a great optionFor those living in warm weather climates, cement is also a good outdoor option. However, if you live in a climate that sees freezing temperatures in the winter, we advise against cement as it may crack over time from the constant freezing and thawing.

Grout, mortar and trim can all make or break your look. Learn more about each below. You can purchase these from Studio41 along with your tile selection.

GROUT – A paste that comes in nearly every color that fills the spaces between your tile. Grout keeps water out and is often used as a design element to tie the space together and ensure a clean finished look.

Types of Grout:

Sanded– Suitable for large tile seams, interior flooring projects, and high-traffic areas.
Unsanded– Suitable for thin tile joints, bathroom floors, and shower walls.
Furan Resin– Ideal for industrial locations, chemical-resistance, and heat-resistance.
Epoxy– Suitable for high-traffic areas, moisture-resistance, and longevity.
Polymer Cement Grout– Suitable for bathrooms, kitchens, and high-traffic tile floors.
Single Component Grout– Ideal for color consistency, chemical-resistance, and stain-resistance.
Pre-Mixed Polymer Resin Grout-Perfect for DIY application, moisture-resistance, and stain-resistance.

MORTAR – A mixture of lime with cement, sand, and water, used to attach tile to a surface. You’ll need this to make sure all your tiles stay in place.

TRIM – Trim goes along the edges of a tiled area and where tiles meet walls or go around corners. It makes the appearance professional and polished, and it also helps protect the tiles. Without trim, the edge of a tile is exposed. Many of our manufacturers make matching trim for their tiles.

SEALER– Sealers protect porous tile and grout from the cold (or hot) cruel world of spilled coffee, red wine, grape juice, and other food. Sealers are not a cure-all but rather a preventative measure. For example, if you drip hot coffee across the counter, a good sealer will allow the drip to bead up until you sponge it away.